677bet Privacy Policy

This Privacy Policy ("Policy") describes how 677bet ("we", "us", "our") collects, uses, stores, shares, and protects the personal data of individuals ("you", "your", "the Player") who visit, register on, or otherwise interact with the 677bet platform at 677bet.ws.

677bet is committed to handling your personal data with the highest standards of care, transparency, and security. We process personal data only to the extent necessary to provide our gambling services, fulfil our legal obligations, protect the integrity of the platform, and continuously improve the player experience for Bangladesh players and the broader international audience we serve.

By registering a 677bet account or by continuing to use the platform after this Policy has been published or updated, you acknowledge that you have read and understood the practices described here. If you do not agree with any aspect of this Policy, you should discontinue use of the platform and contact us to close your account.

This Policy should be read together with the 677bet Terms and Conditions and the Responsible Gaming Policy, both of which are incorporated by reference. Terms defined in the Terms and Conditions carry the same meaning when used in this Policy.

2.1 Data You Provide Directly

When you register a 677bet account, interact with our support team, or use specific platform features, you provide us with personal data directly. This includes:

• Identity data: full name, date of birth, nationality, and gender as provided during registration or KYC verification.
• Contact data: mobile phone number, email address, and residential address in Bangladesh or any other declared country of residence.
• Identity verification documents: copies of government-issued National ID card, passport, or driving licence submitted during KYC verification.
• Payment data: bKash account number, Nagad account number, Rocket mobile banking number, Upay account reference, and any bank account details provided for withdrawal purposes. We do not store full card numbers or payment authentication PINs.
• Account credentials: your chosen username and a hashed (never plain-text) version of your password.
• Support communications: the content of any message, complaint, or feedback you submit to our support team.

2.2 Data Collected Automatically

When you access the 677bet platform, certain technical data is collected automatically by our systems and third-party infrastructure providers:

• Device and browser data: device type, operating system version, browser type, screen resolution, and language settings.
• Network data: IP address, approximate geographic location derived from IP, and mobile network operator where applicable.
• Session data: login timestamps, session duration, pages and games visited, bet amounts, wagering history, and in-session behaviour logs used for fraud detection and responsible gaming monitoring.
• Cookies and similar technologies: see Section 7 of this Policy for our full cookie policy.

2.3 Data Received from Third Parties

677bet may receive personal data about you from trusted third-party sources in limited circumstances, including:

• Identity and age verification providers engaged to assist with KYC compliance.
• Payment processors and mobile financial service providers (bKash, Nagad, Rocket, Upay) confirming transaction status and account ownership.
• Fraud prevention and anti-money laundering screening services.
• Affiliated marketing partners where you have consented to data sharing with them directly and where such sharing is conducted under a written data processing agreement.

677bet will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or establishing a separate lawful basis for the new processing activity.

4.1 Categories of Recipients

677bet shares personal data only with the following categories of recipients, and only to the extent necessary for the stated purpose:

• Payment service providers: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank, and any other payment partner required to process your transactions. These providers receive only the minimum data necessary to execute and confirm the transaction.
• Identity verification providers: third-party KYC and age-verification services engaged under written data processing agreements that restrict their use of your data to the verification purpose only.
• Game content providers: studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi receive anonymised or pseudonymised session tokens to deliver game content. They do not receive your name, contact details, or payment information.
• Fraud and AML screening services: providers that cross-reference account data against sanctions lists and fraud databases for compliance purposes.
• IT infrastructure providers: cloud hosting, database management, and content delivery network providers who process data on our behalf under strict data processing agreements.
• Legal and regulatory authorities: where required by applicable law, court order, or lawful request from a government body with jurisdiction over 677bet's operations.

4.2 No Sale of Personal Data

677bet does not sell, rent, or trade your personal data to any third party for their own independent commercial purposes. Any data sharing arrangement with a service provider is governed by a written contract that prohibits the recipient from using your data for purposes beyond the specific service they are engaged to provide.

4.3 International Data Transfers

As an internationally operated platform, 677bet may transfer your personal data to servers or service providers located outside Bangladesh. Where such transfers occur, 677bet ensures that appropriate safeguards are in place, including contractual clauses that require overseas recipients to protect your data to a standard equivalent to the protections described in this Policy.

5.1 Active Accounts

While your 677bet account remains active, we retain all data associated with the account to the extent necessary to provide the services you use, maintain accurate financial records, and comply with our ongoing legal obligations.

5.2 Closed Accounts

Following the closure of a 677bet account — whether voluntarily by the player or by 677bet for breach of the Terms and Conditions — we retain personal data for a post-closure period of five (5) years. This retention period is required to satisfy financial record-keeping requirements, respond to any regulatory enquiries or legal proceedings that may arise after account closure, and to prevent re-registration by players who have been permanently excluded from the platform.

5.3 Marketing Data

If you have opted in to receive marketing communications from 677bet, your marketing preferences and associated contact data are retained until you withdraw your consent by opting out. Upon receipt of a valid opt-out request, marketing data is deleted or suppressed within five (5) business days.

5.4 Support Records

Records of support interactions, including the content of emails and live chat transcripts, are retained for three (3) years from the date of the interaction for quality assurance and dispute resolution purposes.

As a 677bet player, you hold the following rights in relation to your personal data. To exercise any of these rights, submit a written request to [email protected] from the email address registered to your account. 677bet will respond within thirty (30) calendar days of receiving a valid request.

• Right of access: you may request a copy of the personal data 677bet holds about you, together with a summary of how it is being used.
• Right of rectification: you may request the correction of inaccurate or incomplete personal data. Simple updates such as phone number changes may be made directly within the account settings dashboard.
• Right of erasure: you may request the deletion of your personal data where we have no continuing legal obligation to retain it. Note that financial transaction records and KYC verification records are subject to mandatory retention periods as described in Section 5 above.
• Right to restrict processing: in certain circumstances, you may request that we limit the processing of your data while a dispute or correction request is being resolved.
• Right to object to marketing: you may withdraw consent to receive marketing communications from 677bet at any time by contacting support or using the unsubscribe mechanism included in any marketing message.
• Right to data portability: where technically feasible, you may request that we provide your data in a structured, machine-readable format for transfer to another service provider.

7.1 What Cookies We Use

677bet uses cookies and similar tracking technologies (including local storage and session tokens) to operate and improve the platform. The categories of cookies we deploy are as follows:

• Strictly necessary cookies: required for the platform to function. These include session authentication tokens, CSRF protection tokens, and load-balancing identifiers. They cannot be disabled without impairing platform functionality.
• Functional cookies: used to remember your preferences, such as language settings, display preferences, and last-visited game categories, so you do not need to reconfigure them each visit.
• Analytics cookies: used to collect aggregated, anonymised data about how players navigate the platform, which games are most popular, and where technical errors occur. This data helps us improve the platform and identify underperforming features.
• Fraud detection tokens: short-lived device fingerprinting tokens used exclusively for security purposes, including the detection of multiple-account creation and automated bot activity.

7.2 Managing Cookies

You may configure your browser or mobile device to refuse or delete non-essential cookies at any time. Please note that disabling strictly necessary cookies will impair your ability to log in and use the platform. Instructions for managing cookies are available in your browser or device settings. 677bet does not currently respond to "Do Not Track" browser signals, as there is no universally accepted standard for their interpretation.

677bet implements a layered security architecture to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our security measures include, but are not limited to:

• SSL/TLS encryption for all data in transit between the player's device and our servers.
• AES-256 encryption for sensitive data at rest, including identity documents and payment account references.
• Multi-factor authentication options for player account login.
• Role-based access controls ensuring that 677bet staff access personal data only to the extent required for their specific duties.
• Regular penetration testing and security audits conducted by independent third-party specialists.
• Automated intrusion detection and anomaly monitoring systems that flag and respond to suspicious activity in real time.

While 677bet takes every reasonable precaution to secure your data, no internet-based system can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials. If you suspect that your account has been compromised, contact our support team immediately at [email protected].

The 677bet platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory step in the account registration and KYC process. If 677bet discovers or has reasonable grounds to suspect that an account was registered by a person under 21, the account will be immediately suspended, all funds within it will be frozen pending investigation, and the data associated with the account will be processed in accordance with our legal obligations before being deleted.

If you are a parent or guardian and believe that a minor under your care has registered a 677bet account, please contact us immediately at [email protected] so that we can take prompt action.

677bet reserves the right to update or revise this Privacy Policy at any time. When material changes are made, the updated Policy will be published on this page with a revised "Last updated" date, and registered players will be notified via the email address or mobile number associated with their account. Your continued use of the platform following notification of a material change constitutes your acceptance of the revised Policy.

We encourage you to review this page periodically to stay informed about how 677bet protects your data. If you have any questions or concerns about this Policy or our data handling practices, please contact our privacy team at [email protected]. All privacy enquiries will be acknowledged within 48 hours and resolved within thirty (30) calendar days.